Privacy Policy

Introduction

Our commitment to your privacy is unwavering, and we endeavour to protect your personal data according to Indian law. We have developed this Privacy Policy to clearly explain how your information is collected, processed, and stored. Our practices are designed to be transparent and fully compliant with the IT Act, 2000 and other relevant regulations. We take every precaution to safeguard your data and ensure that your rights are respected. Your trust is paramount to us, and we continually work to enhance our privacy measures.

Data Collection Techniques

Our website employs automated systems to collect a wide range of data, including your IP address, browser type, device specifications, and visit timestamps. When you voluntarily submit information via forms, such as for registration or customer inquiries, additional personal details like your name, email, and contact number are collected. These methods enable us to gather essential information without disrupting your browsing experience. We strive to collect only the data necessary for delivering our services effectively. Our collection techniques are secure and designed to maintain your privacy.

Purpose for Data Processing

The information we collect is used to improve the functionality and performance of our website, as well as to tailor the content to your interests. We utilise your data to provide personalised customer support and to carry out internal analyses that help us enhance our offerings. Additionally, the data is employed to meet our legal obligations and ensure regulatory compliance. By processing your data, we aim to create a more engaging and efficient user experience. Our goal is to use your information solely for beneficial and transparent purposes.

Compliance with Legal Standards

All data processing activities are conducted in strict accordance with Indian legal standards, including the IT Act, 2000. We ensure that every step of data handling—from collection to deletion—is performed lawfully and ethically. Our practices are regularly reviewed to ensure ongoing compliance with regulatory requirements. We maintain detailed records of our data processing activities to provide accountability and transparency. Your data is processed under a robust legal framework that protects your rights.

Security Measures Employed

We implement comprehensive security protocols to protect your personal information from unauthorised access, alteration, or disclosure. This includes the use of advanced encryption methods, secure servers, and strict access controls. Our security systems are continually monitored and updated to address emerging threats. Despite our best efforts, we acknowledge that no system can guarantee complete security, and users accept this inherent risk. Our priority is to minimise any potential vulnerabilities and keep your data secure.

Cookie and Tracking Policy

Our website makes use of cookies and other tracking technologies to enhance user experience and collect analytical data. These technologies help us understand how users interact with our site and allow us to improve functionality. You have the option to disable or limit cookies through your browser settings, although this may affect certain features. We provide clear information about our cookie usage to ensure you are fully informed. Our policy on tracking is designed to balance effective service delivery with respect for your privacy.

User Rights and Control

You have a range of rights regarding your personal data, including the right to access, correct, or delete it. Our system is designed to facilitate these rights efficiently, and you may submit a request via our support channels. We are committed to responding promptly to any such requests in compliance with Indian data protection laws. Empowering you with control over your data is a central aspect of our privacy commitment. Your rights are integral to maintaining transparency and trust.

Third-Party Data Sharing

Your personal data may be shared only with trusted third-party service providers who are essential to our website’s operations, and only under strict confidentiality agreements. We ensure that any sharing of information is minimal and fully compliant with legal requirements. Data is disclosed solely for the purpose of facilitating the services you have requested or as mandated by law. We take every precaution to protect your information during such exchanges. Your privacy remains our primary concern even when data is processed by external partners.

Data Retention and Disposal

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected. Once these purposes have been met, your data is securely deleted or anonymised to prevent any future identification. Our data retention policies are regularly reviewed to ensure they align with legal standards and best practices. We make every effort to minimise the duration of data storage without compromising service quality. Responsible data management is a key element of our privacy approach.

Policy Updates and User Communication

This Privacy Policy may be revised periodically to reflect changes in our practices or legal requirements. Any updates will be promptly posted on our website, and continued use of the site will indicate your acceptance of the revised policy. We encourage you to review the policy from time to time to stay informed. Our goal is to maintain transparency and keep you updated on how your information is managed. For any queries or concerns, please contact our support team using the website’s contact options.

Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to our Data Protection Team via the “Contact Us” page on our website. We are dedicated to addressing your queries in a prompt and transparent manner. Our support team is available to assist you with any data-related issues or requests. Your feedback and inquiries are always welcome as we strive to improve our practices. We value open communication with our users.